Accreditation practice pointer: our practice evaluates its progress towards achieving its goals

C3.1 B Our practice evaluates its progress towards achieving its goals.

RACGP Standards for general practice

General practice can set goals and work towards them by following a business plan.  The practice team can use a business plan to strategise, evaluate progress and pursue continuous quality improvement.

Practices can evaluate progress by:

• including it as an agenda item in team meetings

• scheduling strategy planning and evaluation meetings at defined intervals

• reviewing the practice’s patient population data and outcomes

• seeking patient feedback

• holding a team planning meeting.

Practices can further support the Criterion by:

• writing a statement of the practice’s ethics and values

• maintaining a business strategy

• maintaining an action plan.