Accreditation practice pointer: risk management systems and processes

C3.2 D Our practice has at least one team member who has the primary responsibility for leading risk management systems and processes.

RACGP Standards for general practice

General practice must appoint one team member to be responsible for leading risk management systems and processes. Having clear lines of responsibility encourages continuous improvement in safety and patient care. 

This responsibility should be documented in the team member’s position description, which needs to be reviewed annually. The practice must educate the designated team member, so they understand how to fulfill their responsibilities. The rest of the practice team must also be educated about this person’s role and responsibilities. 

The practice should also maintain a human resources policy and procedure manual.