Accreditation practice pointer: ongoing quality improvement

QI1.1 D Our practice team can describe areas of our practice that we have improved in the past three years.

RACGP Standards for general practice.

Ongoing quality improvement activity within general practice is necessary for optimum patient safety and care. For accreditation purposes, general practice must be able report on the improvements made during the Accreditation cycle.  

This can be achieved by keeping records of quality improvements made to the practice or practice systems in response to feedback, complaints or audits. 

Practices can also support such documentation by:

  • keeping minutes of meetings where improvements to the practice are discussed

  • having a system for developing, mandating, implementing and reviewing policies and procedures

  • including quality improvement as a standing agenda item at team meetings.

Margot Schoonmaker