Medicare Mental Health Check In

The Department of Health, Disability and Ageing has developed this stakeholder kit for health professionals to provide information about Medicare Mental Health Check In. 

Medicare Mental Health Check In is a new online service offering free and confidential support to help people manage mild mental health challenges, like stress, anxiety, and low mood. 

The service helps people build practical skills to manage and improve their mental health through evidence-based, Low-intensity Cognitive Behavioural Therapy (LiCBT). 

People work through the online tools independently, and if they need support, they can choose to be guided by a qualified mental health practitioner via telehealth. Medicare Mental Health Check In is free for people aged 16 and over living in Australia, with no diagnosis or referral is needed. 

Medicare Mental Health Check In is part of the broader Medicare Mental Health services, which includes the national website (medicarementalhealth.gov.au), Medicare Mental Health phone service (1800 595 212), Medicare Mental Health Centres, and Medicare Mental Health Kids Hubs. 

Medicare Mental Health Check In follows strict confidentiality processes and meets all National Safety and Quality Digital Mental Health Standards. The Medicare Mental Health Check In website, services and providers proudly operate within Australia and all information is securely stored in Australia.