Medicare Mental Health Centres
To improve mental health services in the Murrumbidgee, MPHN has commissioned two new Medicare Mental Health Centres.
The Medicare Mental Health Centres have been co-designed with services and the community to target local needs and improve mental health and wellbeing.
Medicare Mental Health Centres in Wagga Wagga and Young provide free mental health services for adults, offering a safe and welcoming environment. Services are free and are delivered by multidisciplinary care teams without the need for a prior appointment or GP referral. You do not need a Medicare card to access these services.
These services are being delivered by Grand Pacific Health in partnership with Directions Health, Riverina Medical and Dental Aboriginal Corporation and Mission Australia. Each centre has clinicians, peer workers, care navigators and will also include family support workers and Alcohol and Other Drugs (AOD) specialists to assist as required
Access Medicare Mental Health Centres by calling the local centres on 02 6453 4440 and asking for support, or by visiting your nearest centre – whatever you feel most comfortable with.
Referrals can also be sent via the MPHN Central Access and Navigation Service using the following button. This is not an emergency or crisis service. You may be required to leave a message. All messages are returned within one business day.
Wagga Wagga Medicare Mental Health Centre – Unit 2 36-40 Gurwood Street, Wagga Wagga, 2650, NSW (service currently delivered from Mission Australia's location).
Young Medicare Mental Health Centre – location coming soon.
Medicare Mental Health Centres are co-funded by the Australian Government and New South Wales Government as part of the mental health bilateral agreement.
Frequently asked questions
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Medicare Mental Health Centres provide free mental health services for adults, offering a safe and welcoming environment. Services are delivered by multidisciplinary care teams and are accessible without the need for a prior appointment or GP referral. You do not need a Medicare card to access these services.
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You can visit any Medicare Mental Health Centre during operating hours without needing an appointment.
The services are designed to be accessible to everyone, regardless of whether you have a Medicare card.
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The adult mental health services previously known as Head to Health will be rebranded as Medicare Mental Health Centres. However, the service model remains the same, and there is no requirement to provide Medicare details to access these services.
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The centres provide a range of mental health services, including clinical assessments, short to medium-term care, and support navigating the mental health system.
They are equipped to assist individuals with moderate to severe mental health needs.
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No, all services provided at Medicare Mental Health Centres are free of charge.
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Yes, from July 2025, a centralised tele-psychology and tele-psychiatry service will be available to support existing centres. This service will offer booked appointments via phone or video consultations.
For further information and support:
Central Access and Navigation
Connect, Your Way
Mental health resources for community
Mental health resources for professionals
CONTACT
Central Access and Navigation Service
Phone: 1800 931 603
Fax: 02 6921 9911
Email: can@mphn.org.au
Last updated 12/11/2024