Making digital health work in practice
General practices engaged in Provider Connect Australia, exceeding the target of 30
Increase in practices actively publishing through Provider Connect Australia
Of required Better and Faster Access engagement activities completed
Digital health has the potential to make healthcare more connected and efficient – but technology delivers benefits only when healthcare providers can use it with confidence.
During 2025-2026, Murrumbidgee Primary Health Network (MPHN) continued to focus on helping practices and providers translate national digital health initiatives into practical improvements in everyday care.
The Digital Health team supported the rollout of Better and Faster Access (Share by Default), helping general practices prepare for the automatic upload of pathology and diagnostic imaging reports to My Health Record. It also significantly expanded adoption of Provider Connect Australia, which enables healthcare organisations to maintain accurate provider information in one place.
At Henty Medical Centre, MPHN provided hands-on support for My Health Record, Electronic Prescriptions, Provider Connect Australia and digital workflows, including system set-up, staff training and troubleshooting.
“Practical, tailored support from MPHN was crucial,” said Henty Medical Centre’s Mrs Wahba said. “Simply receiving information about a new system does not always address the practical challenges staff face in a busy general practice.”
For clinicians, better digital connectivity means having important patient information available when needed. Following a hospital admission, for example, GPs can access discharge information and medication changes sooner, supporting follow-up care without unnecessarily duplicating investigations or relying solely on a patient’s recollection.
MPHN also delivered digital health education across general practice, aged care and allied health, with virtual delivery extending its reach to providers in rural and remote areas.
For Mrs Wahba, the biggest benefit is simple: “Accessing data in a timely manner, anywhere, and anytime.”
Looking ahead, she hopes greater interoperability will make information sharing even more seamless, reducing manual administration and duplication so “our staff and GPs can spend more time focused on patient care.”