Elevating the patient experience

Delivering safe, high-quality care is at the centre of healthcare leadership. The patient experience plays a key role, shaped by every interaction, system and environment.

This practical, interactive virtual workshop will support leaders to:

• Build trust and improve the experience for patients and carers

• Create environments that support better care delivery

• Enhance quality and safety of care

• Implement strategies aligned to National Standards

• Reduce complaints and promote a consistent patient experience

Workshop details:
Date: Thursday 16 July 2026
Time: 10:00am – 12:00pm

For more information, download the workshop flyer.