MyMedicare and continuity of care
MyMedicare supports continuity of care by strengthening the relationship between patients and their regular general practice, while still allowing patients to access care at any practice when needed.
Participating in MyMedicare does not restrict where a patient can seek immediate, urgent or unplanned care.
For ongoing and planned care, including chronic condition management plans and reviews, patients should attend their MyMedicare-registered practice to support continuity and coordinated care.
Practices can continue to provide care to any patient, regardless of whether they are registered with MyMedicare.
What practices need to know
Reinforce that patients can access urgent or same-day care at any practice, while MyMedicare supports patients to return to their regular practice for ongoing and planned care.
Explain to patients that chronic condition management, care plans and reviews should be provided through their MyMedicare-registered practice to ensure coordinated care.
Resources
For more information, visit the Department of Health, Disability and Ageing or Services Australia websites.