Community voices heard: recap of 'Conversations on the Couch' in Young

Murrumbidgee Primary Health Network (MPHN) would like to thank the residents of Young who shared insights into their community's health needs during the 'Conversations on the Couch' event earlier this year.

In July, MPHN conducted interviews with residents, providing a platform for the community to voice their perspectives.

Acting Senior Manager Integration Toni Preuss said improvements in access, affordability, and the range of available services were common themes raised in the discussions.

“Many of the residents we spoke to reported consistently facing challenges in securing timely appointments with local GPs and specialists,” Ms Preuss said. 

“Another significant issue was the recurring need to travel to neighbouring towns for medical services, like dialysis, and the costs involved with travel.”

The affordability of healthcare services, including specialist consultations, hearing aids, reading glasses, and medications, was a common concern. Attendees also spoke of the struggles faced by the Young community in attracting and retaining healthcare professionals like GPs and pharmacists.  

Several interviewees expressed concerns about the lack of mental health services, especially for young people, and noted long wait times to access these services. MPHN is working closely with the Murrumbidgee Local Health District to establish a Head to Health service in Young next year to help address this issue. 

Despite appointment challenges, residents spoke positively about the GPs and specialists available in Young. Emergency services at the hospital, notably the emergency department, were also commended. 

“The residents we spoke to were happy with local aged care facilities, and especially appreciated the community transport services, social outings and support networks tailored for older residents, which was great to hear,” Ms Preuss said. 

Murrumbidgee Primary Health Network will use feedback gathered from the Young Conversations on the Couch to inform the federal government about the health needs in the Murrumbidgee region during the Health Needs Assessment refresh at the end of the year. 

“We sincerely thank everyone who took the time to engage in these conversations," Ms Preuss said. 

"Your feedback is invaluable in enhancing our understanding of emerging health needs for the Young community." 

Residents of Young are encouraged to continue sharing their thoughts on health by participating in the quick, anonymous Health Needs Assessment survey at mphn.org.au/hna or by calling MPHN on (02) 6923 3100. 

For more information on the health status of the Hilltops Local Government Area, visit mphn.org.au/health-needs-assessments