RACGP: Artificial intelligence (AI) scribes
The RACGP has updated its guidance on the use of AI scribes in general practice.
The evolution of digital technology in recent years has seen the development of AI scribes, which assist GPs with clinical documentation. AI scribes can help in preparing clinical notes, discharge summaries, treatment summaries, and referral letters.
The RACGP advises GPs to complete thorough research before integrating any AI tool into their practice. Practice owners are also encouraged to develop a sound policy on the use of AI in their practice.
As AI scribes are not infallible, GPs must check AI scribe documentation. For example, AI scribes are not able to filter important information and can make errors that impact accuracy. There are also privacy and security issues; the AI scribe software vendor must be able to provide assurances that all data is encrypted, securely stored and destroyed.
GPs must also obtain patient consent before using an AI scribe during consultations, and document this in their patient’s health record.
For more information, please refer to the following RACGP resources: