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Triage for non-clinical staff: Your winter survival guide

With winter comes an influx of flu, COVID and respiratory illnesses— putting pressure on medical practices. Is your team ready to handle the seasonal surge effectively?

This session is designed for non-clinical staff who play a key role in managing patient flow and ensuring timely care.

Join our specialised Triage Training Webinar to learn:

  • How to recognise and prioritise winter-related symptoms.

  • Best practices for handling appointment scheduling during peak demand.

  • How to free up GP time and improve patient care with smarter triage strategies.

  • Digital tools to streamline patient navigation and reduce front-desk overwhelm.

Hosted by Michelle Horswood from Train IT Medical.

Register now and receive a custom-made triage decision flowchart!