Accreditation practice pointer: email

C6.4 F Our practice has a policy about the use of email.

RACGP Standards for general practice.

General practices must have a policy about the use of email.

This policy might include information about:

  • maintaining passwords and keeping them secure

  • verifying and updating email addresses

  • informing patients of possible risks to their privacy if standard unencrypted email is used

  • obtaining patient consent to communicate with them via email.

     

The RACGP’s Using email in general practice – Guiding principles is great resource for practices seeking more information. 

Practices that do not use email should have a policy that states this.

Margot Schoonmaker